"50808" - lifesaving, innovative 24/7 text service launched

Crisis Volunteers are available 24/7 for anonymous text conversations. The aim is to provide immediate support in the short term and connect people to resources that will help them in the future.

DoireannGarrihy launched the service via a Zoom event with Simon Harris TD, Minister for Health, Jim Daly, Minister for Mental Health and Anne O’Connor, Chief Operations Officer HSE.

Anne O'Connor, Chief Operations Officer, HSE, said

The impact of this pandemic will be different for all of us and while not everyone will need mental health support, for those that do it’s important to have a variety of services that meet those needs. Picking up the phone and asking for help can appear daunting, but texting 50808 will connect you to a trained listening Crisis Volunteer. Parallel to this important service, the HSE, through our Psychosocial Response Project, is aligning the different levels of supports that are available online, by phone and text to improve accessibility to mental health resources for those who might be struggling at this time."

45 out of the 326 fully trained volunteers are HSE employees.