Customer Service

  • Customer Service

    We strive to deliver the best possible care to you in an effective and caring manner. We strive for excellence in our customer service model and will endeavor to deliver quality in accordance with the highest standards of effectiveness, efficiency and integrity. It is proposed to introduce new initiatives to meet future needs of our customers and to improve the quality and effectiveness of our customer service. Please note the Office of the Ombudsman change of address from 16th December 2019. Office of the Ombudsman 6 Earlsfort Terrace, Dublin 2, D02 W773. Tel: 01 639 5600 Complaints email: Website: See details of our:

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  • Social Media Policy

    This policy outlines participation criteria for postings and published commentary on any of Offaly County Council social media sites, including but not limited to Facebook and Twitter. Offaly County Council’s social media sites will be monitored on a regular basis during normal hours of operation. We welcome feedback and ideas from all our followers, and will endeavour to join the conversation where possible. However, we may not be able to reply individually to all messages or comments received.

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